faq By now I'm sure running your vehicle using Hydrogen gas has peaked your interest, but you probably have a million questions you would like answered before you go any further.

Below is a list of the most common questions and answers that our customer service team have already encountered. If you still have additional questions or need our assistance, please go to our "Contact Us" page and submit your question to us. We will respond promptly.
 
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Why do your hydrogen kits costs less than others?



It's because we have our own manufacturing factory and produce all of our own Hydrogen Generators and products. .

Because of the large volume of hydrogen units that we sell it allows us to buy our materials in very large quantities so that we get the best pricing. This allows us to streamline our production and pass the savings on to you, and by pass the middleman. All of our units are in stock and ship out the same day. .

Our philosophy is that it makes no sense for us to have the best product available, if they are so expensive that the average consumer can not afford it.

Will this Void my Vehicles warranty?

No!

Conditions that may void a vehicle's warranty are specified in a federal law called "the Moss-Magnusson Act" which stipulates that dealers cannot void a warranty because a vehicle has aftermarket parts.

If a dealer could prove that a particular aftermarket part caused a particular failure, then they could disallow the claim for that issue only.

For example, if your engine were to fail, the dealer could not refuse to fix it because the vehicle has aftermarket wheels. However, if your engine had been modified, then, they may have a case and may try to deny the claim. We don't modify engines in any way.

If I need help, do you offer tech support?

We do! We have one of the best tech support teams in the industry. We have a 5 man full time tech support team here to assist you Monday thru Friday from 8am to 4 pm Pacific time.

We can help you with your installation questions, or if you need help getting your system dialed in properly.

When you call our tech support team you will speak with a live person who has vast experience in dealing with Hydrogen technology.

Other hydrogen companies do not offer live tech support to you, your choices are email only, or leave a number and they will get back to you. (usually, when they get home from their regular jobs)

Not much space under my hood, where can I Install?

Our Hydrogen System is probably the smallest unit available on the market, about the size of a motorcycle battery. The system is designed to be installed in front of the vehicles radiator, behind the grill.

We also have a photo page on our website dedicated to our customers previous installation photos to help make your installation easier.

There is always some place a system can be installed. Sometimes it takes a bit of creativity to find a location, but it will be worth it in the long run!

Do I need to use an E.F.I.E. with your system?

No, you do not!

E.F.I.E's are a mess to work with. They are expensive, very difficult to install, and feels like you need an electrical degree to get them dialed in properly, and even then they only work some of the time.

Other companies might tell you on their websites that they are needed, and on their systems they might be, but not ours.

Our detailed instruction manual will show you how to simply and easily reset your vehicles O’2 sensors to a cleared setting, and then reprogram them to accept your hydrogen generator. No special tools or computer chips are needed, and you can do it yourself.

(complete details are included in our instruction manual)

Do I need to use a P.W.M. with your system?

No, you do not!

Our hydrogen systems are designed so that a P.W.M. is not needed or required.

Other companies might tell you on their websites that they are needed, and on their systems they might be, but not ours.

Our systems do not overheat or have run away amperage even if you run them for 24 hours straight.

How often will I have to add water to the Unit?

Each vehicle is a little different, but on the average you should have to add about one or two cups of our distilled water and electrolyte mixture, about every 1000 miles to keep the water tank topped off.

When you top off the unit with the distilled water and electrolyte mixture you do not have to add additional electrolyte, our solution is already pre-mixed !

Will this work on a Carbureted or EFI Engine?

Of course!

Our systems are designed to work on all Fuel Injected and Carbureted engines. The carbureted engine works best if you retard the engines timing 3 degrees to the right.

Our systems will work on all engine types; Gasoline, Diesel, Fuel Injected, or Carbureted engines.

They work on 1 Liter engines all the way up to the largest Big Rig Semi engine.

How will this affect my engines horsepower?

You will notice a HUGE difference… burning Hydrogen gas through your engine is like running 140 octane fuel, except without the heat. The hydrogen vapor will actually cool down your engine

Our Hydrogen Cell will help not only eliminate carbon deposits caused by unburned gasoline - but will actually steam-clean your engine.

Over the first couple of days you will notice that your engine will start to become smoother and quieter, then it will level off at a new level! The hydrogen vapor changes the combustion cycle into a more even or "round" cycle.

The effect is not only less noise, it's also less vibration, resulting in reduced strain on the transmission (thus smoother gear shifts), cleaner pistons and valves, and generally better engine operation.

Can I run my car on Hydrogen only? No gasoline?

No, not at this time.

Our hydrogen systems are designed to assist your gasoline, not to replace it completely.

Our R&D department are constantly working on bringing you this technology, but are not quite there yet. Hopefully soon…

How hard is the system to install, can I do it myself?

We've designed our Hydrogen on Demand system to be easy to install.

We include our 24 page full color, easy to follow instruction manual with every unit. The installation process should take you about 2 to 3 hours from start to finish.

If you run into any problems, you can simply call our full time installation support line and we will be happy to assist you.

How much of a M.P.G. increase can I expect?

Our average increase is around 45% and some people enjoy up to 60% and more, depending on your vehicle and driving habits. This includes both city and highway driving conditions.

Every situation is different, so this is an estimate only.

Is using Hydrogen Technology Dangerous?

It CAN be Very dangerous… If you do stupid things!

Just like anything else, there are safety rules that you want to follow, and they are quite simple.

For example, we all know that the radiator is essential in cooling down the engine, and without it the car will overheat and go up in smoke. However, if you open the radiator cap when hot, you could get hurt, isn't that right?

The danger is not in the radiator; the danger is in carelessness and not following the safety rules.

Hydrogen-On-Demand means that we are not storing any Hydrogen! We're using all the Hydrogen that we're producing, immediately. There are no Hydrogen storage tanks to explode in case of an accident.

Hydrogen is also less flammable than gasoline. Gasoline can burst into flames at 442 degrees Fahrenheit, hydrogen won't ignite until 1,022 degrees Fahrenheit.

It’s far better for the environment, and perfectly safe for you and your passengers.

Can I market and sell your product?

Yes, you can! We have a great dealership program available.

Click on our "dealership information" link for more detailed information.

Do I need to do anything to my vehicles O’2 Sensors?

No, you will not!

It is true that the vehicles O’2 sensors do control your vehicles fuel management delivery system, but a simple reboot and reprogram will fix that.

Our detailed instruction manual will show you how to simply and easily reset your vehicles O’2 sensors to a cleared setting, and then reprogram them to accept your hydrogen generator. No special tools or computer chips are needed, and you can do it yourself.

(complete details are included in our instruction manual)

Will the system work in freezing temperatures?

Yes... Our Hydrogen on Demand System is designed to operate in almost all weather conditions, and has a very low freezing point down to about 15 below zero, (F).

If you live in a climate where is gets colder than 15 below zero, you can also wrap the system in an insulated pipe wrap for extra freeze protection.

How often will I have to add Electrolyte to the Unit?

You will never add the electrolyte flakes directly into the unit, our solution mix is always pre-mixed together with the distilled water.

We include with your order a lifetime supply of the Electrolyte flakes.

Does this product work on a Diesel Engine?

YES! diesels LOVE Hydrogen!

On the average, a diesel vehicle will get about a 50% m.p.g.gain.

Will this rust my engine by using this technology?

NO, definitely not, You do not need to worry about your engine rusting or locking up from having hydrogen water vapor flowing through it.

You might know this but you have water running through your engine now, in the cooling system, and in your exhaust from burning gasoline and natural condensation.

You will however notice a quieter and much smoother engine operation and smoother gearshifts. This is due to the effect that water has on the combustion cycle inside your engine.

Can I receive any type of Tax Credit?

You should! Contact your local tax person in your area so that they can get you the right forms for your state.